Shipping policy
Shipping terms
We ship your order reliably and with the greatest care via Deutsche Post / DHL – securely packed and with tracking, so that your fabrics reach you quickly and undamaged.
Shipping within Germany
Shipping costs: €4.99
Free shipping on orders of €50 or more
Delivery time: usually 2–4 working days after payment and cutting
Shipping to the European Union
Shipping costs: €7.99
Delivery time: depending on the destination, usually 5–10 working days
Shipping to other countries (e.g. Switzerland, United Kingdom, Norway, USA, Canada, Australia)
Shipping costs: €19.99
Delivery time: depending on the destination, usually 5–10 working days
For deliveries to countries outside the EU, customs duties and import taxes may apply, which are payable by the recipient.
Fabric samples
We send up to 6 fabric samples free of charge by letter – to all countries we deliver to.
Note on cut-to-length fabric
Please note that fabrics cut to your specifications are made to order. The delivery time therefore begins after payment and cutting. Fabric cut to length is excluded from the right of withdrawal (see cancellation policy).